Istanbul · London — Freshworks solution partner

Morecustomers.Lessfriction.

From ads to CRM, websites to AI: we build the entire customer journey — from being found to being chosen — with one team.

Replies within 24 hours+90 533 391 29 26[email protected]

Freshworks Services PartnerOfficial Freshworks solution partner and direct reseller for Freshsales & Freshservice.
03Follow every lead

No enquiry gets lost.

Freshsales CRM brings the enquiry-to-sale pipeline onto one screen — WhatsApp and phone flows plug straight in.

21+ brands across healthcare, retail, hospitality, logistics and non-profit — in Türkiye and the UK.

Freshworks Solution Partner · IdeaSoft Partner

Dr. Yetkin Bayer ClinicsBeauty and HealthVia AyvalıkHanegan Türk Mutfağı
What we do

Three ways we move your business.

Pick the path that matches the problem you are solving. Every path has its own team, proof and a clear first step.

Manifesto

Innovix is Innovative Vision, shortened. We see your business the way tomorrow will. We build the systems, measure the growth and make the brand impossible to ignore. Less decoration. More outcome.

Your sector

We know your sector.

From healthcare to e-commerce and logistics to non-profit — solutions and references that speak your industry's language.

01Healthcare02E-commerce03Hospitality04B2B & Logistics05Non-profit

5 districts, one neighbourhood — tap a building or a label

District 01 / 05 · 13 brands

Healthcare & Clinics

Patient acquisition, CRM-based follow-up, multilingual advertising and WhatsApp flows. Our deepest vertical, including medical tourism.

Patient acquisitionCRM & lead trackingInternational adsWhatsApp flows
References from this district
Dr. Yetkin Bayer ClinicsBeauty and Health

A plan for your sector

Tell us your sector and we will send the right path and a first step within one working day.

Selected work

Results, not adjectives.

Every card is a stop: 9 anonymised cases with measured outcomes. Names withheld, numbers real.

09case studies
08sectors
27metrics measured
%100anonymised
United Kingdom

Medicana Winchester

We oversee the CRM systems and the cloud PBX infrastructure that Medicana Winchester runs on.

Medicana
01 / 10
Stop 01Health Tourism
-%80

CRM & Ad Integration for International Patient Acquisition

  • Lead loss reduced-%80
  • Conversion increase+%65
  • Response time<2 dk
CRM SetupDigital AdvertisingAI Automation
Read the case
Stop 02B2B SaaS
+%55

Sales Pipeline & Lead Scoring for a B2B SaaS Company

  • SQL conversion+%55
  • Sales cycle-22%
  • Response speed+%70
CRM SetupAI AutomationDigital Marketing
Read the case
Stop 03E-Commerce
-%45

CRM & Customer Service Integration for an E-commerce Brand

  • Resolution time-%45
  • Repeated questions-%60
  • Customer satisfaction+%30
CRM SetupAI AutomationSocial Media
Read the case
Stop 04B2B SaaS
-%40

ITSM & Automation Transformation for a SaaS Company

  • Resolution time-%40
  • First response time-%60
  • Repetitive request-%50
ITSM / FreshserviceAI Automation
Read the case
Stop 05Logistics
-%35

IT Service Desk & Asset Management for a Logistics Company

  • Failure resolution time-%35
  • Asset visibility%100
  • Maintenance cost-%20
ITSM / Freshservice
Read the case
Stop 06Retail
-%45

ITIL Process Transformation for a Retail Chain

  • Critical incident resolution-%45
  • Change success rate+%35
  • SLA compliance%94
ITSM / FreshserviceAI Automation
Read the case
Stop 07Dental Clinic
%84

Local Growth via Instagram & Google Ads for a Dental Clinic

  • Appointment fill rate%84
  • Organic traffic growth+%90
  • ROAS2.8×
Digital AdvertisingSocial MediaSEO
Read the case
Stop 08Legal
3×

LinkedIn Thought Leadership & Lead Generation for a Law Firm

  • Follower growth3×
  • Organic reach+%150
  • Monthly leads+%180
Social MediaCRM SetupDigital Marketing
Read the case
Stop 09Health & Aesthetics
+%180

Brand Awareness via Instagram Reels & Meta Ads for an Aesthetic Clinic

  • Reels reach+%180
  • CPA improvement-%40
  • Appointment increase+%80
Social MediaDigital AdvertisingCRM Setup
Read the case

Client names and budgets are withheld to protect confidential performance data.

How we work

Four steps. No fog.

  1. Discover

    We map your business, goals and current systems in the first week.

  2. Strategise

    A data-led roadmap with prioritised actions and a measurement plan.

  3. Implement

    CRM, advertising, automation and content systems go live.

  4. Grow

    Weekly optimisation, transparent monthly reporting, ongoing support.

The team

The people behind the work.

A compact team of engineers, analysts and creatives working directly with you — no account-manager buffer.

Berk Zeyrek — CTO / Co-Founder
Berk ZeyrekCTO / Co-Founder
Zeynep Zeyrek — CMO / Co-Founder
Zeynep ZeyrekCMO / Co-Founder
Ömür Yılmaz — Art Director
Ömür YılmazArt Director
Mert Eroğlu — Junior Artist
Mert EroğluJunior Artist
Oğuzhan Kuyucu — Videographer
Oğuzhan KuyucuVideographer
Esra Özkan — Copywriter
Esra ÖzkanCopywriter
Hasan Başkan — Analyst
Hasan BaşkanAnalyst
Taner Aslan — Analyst
Taner AslanAnalyst
Zehra Kıvanç — Social Media Specialist
Zehra KıvançSocial Media Specialist
Mehmet Kuş — CRM Specialist
Mehmet KuşCRM Specialist
Yaman Karahan — Software Engineer
Yaman KarahanSoftware Engineer
Erdal Usta — Frontend Specialist
Erdal UstaFrontend Specialist
Barış Yavaş — Junior Frontend Developer
Barış YavaşJunior Frontend Developer

Free digital audit

We review your CRM, SEO or ad account and send a short report with what works and what to fix.

Your Questions, Answered

Everything you need to know about working with Innovix Digital.

Buying Guide

Quick answers on Innovix services, pricing and how to get started.

How much do Innovix services cost?+

CRM setup, ITSM, digital advertising, AI automation, social media and software projects are priced by scope. Get an exact quote via a free discovery call.

How can I get a free consultation?+

Book a free 30-minute discovery call; we analyse your needs and share a prioritized roadmap and price quote.

Which regions do you serve?+

We are based in Istanbul and serve Turkey, the UK and Bosnia-Herzegovina from our Istanbul, London and Sarajevo hubs — in person and online.

Start here

Let's talk.

Tell us what you are trying to achieve. We reply within one working day with a clear next step — no obligation, no jargon.

Start a project

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