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Health TourismIllustrative Scenario

Anonymized example based on typical project patterns — not a verified named-client result.

CRM & Ad Integration for International Patient Acquisition

Istanbul-based health tourism clinic

CRM SetupDigital AdvertisingAI Automation

Challenge

The clinic was losing web leads from international patients that could not be tracked, with WhatsApp and email channels managed separately. It was unknown which countries were generating results from international ads.

Solution

Freshsales CRM setup, integration of Meta and Google ad campaigns with CRM, country-based lead segmentation, WhatsApp Business API integration, and automated follow-up workflows were set up.

How we worked

  1. Existing lead channels and patient journey were mapped.
  2. Country/language-based pipeline and assignment rules were created in Freshsales.
  3. Lead source was automatically tagged via Meta/Google conversion API.
  4. A 24/7 first-response bot was deployed on WhatsApp Business API.
  5. Monthly lead quality and conversion reports were moved to a dashboard.

Results

CRM & Ad Integration for International Patient Acquisition — Istanbul-based health tourism clinic (Health Tourism)
MetricBeforeAfterChange
Lead loss%35%7-%80
Conversion rate%2.5%4.1+%65
Response time15 dk<2 dk-%87

Buying Guide

How to move forward on CRM & Ad Integration for International Patient Acquisition — pricing, quotes and next steps.

How much does a project related to CRM & Ad Integration for International Patient Acquisition cost?+

Projects are priced by scope and goals. Book a free discovery call to get a tailored project plan and price quote.

Can I get a free consultation about CRM & Ad Integration for International Patient Acquisition?+

Yes. Our 30-minute discovery call is free — we analyse your needs and share a prioritized roadmap.

Do you serve companies in Turkey, the UK and Bosnia-Herzegovina?+

Yes. From our Istanbul, London and Sarajevo hubs we serve clients in person and online across all three countries.

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