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Freshservice Partner
ITSM / Freshservice
IT Service Management & Help Desk Automation
We modernize your IT service desk with Freshservice. We increase your IT team's efficiency with ticket management, SLA tracking, change management, and workflow automation setups. As an official Freshworks partner, we deliver enterprise-grade ITSM solutions.
EXPERIENCE
10+ Years
COUNTRIES
3
AVG. RETENTION
2+ yr
What's Included
✓
Freshservice license procurement and setup
✓
IT service catalog and self-service portal
✓
Ticket management and SLA configuration
✓
Automation rules and workflows
✓
Change Management process setup
✓
Asset Management configuration
✓
Integrations: Slack, Teams, Jira, Azure AD
✓
IT team training and onboarding
✓
Monthly ITSM performance reporting